Yes, participating in our bonus points program costs you nothing.

To participate in our bonus points program, you need a customer account where you can collect bonus points. You must also register for the bonus points program. By registering, you agree to this conditions.

As a new customer, you can easily sign up for the bonus points program when creating your customer account. To do so, simply click the appropriate box.

If you have already created a customer account as an existing customer, you have the option to click the check box at the end of check out (where you accept the terms and conditions).

In your customer account at your personal information you also have the option to register for the bonus points program.

After registering for the bonus points program, you can automatically collect bonus points for every item you purchase:

But only if you are logged into your customer account before completing your order. Only in this case your collected bonus points be assigned to your customer account. Guests cannot collect bonus points, even if a customer account exists for their email address.

For every full Euro spent on an a purchased item , you can collect one bonus point. There's no limit to the amount of points you can earn.

You can find out the current value of a bonus point in your shopping cart at the time of redemption. Simply log in to your customer account and add something to your shopping cart.

The value of a bonus point is not determined at the time of collecting, but when you redeem it. It's possible that your bonus points will be worth more during a certain promotional period than before or after.

You can compare this to collecting gold coins. If you buy a gold coin today, you don't know how much it will be worth in six months. But the difference to our bonus points is that you don't have to buy them. You get them as a gift.

Yes, there are no restriction is such case.

No. Purchasing a voucher is merely an exchange of payment and not the purchase of an actual product.

You can only earn bonus points for orders you keep in full.

In the event of a cancellation, the bonus points you've collected for this order will be subsequently deducted from your customer account. Please ensure that your points balance is sufficient, otherwise your refund amount will be reduced. Therefore, you should only redeem your bonus points when you are sure that you do not wish to cancel your order.

Unfortunately, that's not possible.

The value of one bonus point is so high that it's easy to purchase items with bonus point without paying extra. Therefore please understand in the event of redeeming that you won't be able to collect bonus additional.

Your bonus points will be credited to you as soon as your order has the status "shipped."

Theoretically, you can redeem your bonus points immediately afterward. However, you should wait until you have received your ordered products. Unless you are certain that you do not wish to withdraw your order. If your points balance is insufficient to deduct the bonus points upon cancellation, your refund amount will be reduced.

Of course, you can also collect bonus points with multiple orders and then redeem them together or in part.

To redeem your bonus points, you must be logged into your customer account. In your shopping cart, you can redeem as many points as you want and have available.

You can redeem your bonus points within one year.

Your oldest bonus points will always be automatically redeemed first.

No. Purchasing a voucher is merely an exchange of payment and not the purchase of an actual product.

There's no limit.

You can redeem all the bonus points available to you. If you have enough points, you can even use them to purchase items without paying extra.

Please understand that we will not refund your redeemed bonus points in the event of a cancellation.

Our bonus points are free gifts for our loyal customers!!!

Every return involves additional work and extra costs for a retailer. Therefore, with our bonus points we want to reward the vast majority of our loyal customers who do not make use of their right to cancel an order. That’s why the value of our bonus points is extremely high.

In your customer account, under your personal information, you have the option to unsubscribe from the bonus points program by unchecking the corresponding check box and confirming your data. Your bonus points will not be deleted, but you will not be able to collect additional points or redeem existing points. However, you can resubscribe at any time.

If you delete your customer account, you will not only unsubscribe from the bonus points program, but also irretrievably delete all your bonus points. The bonus points cannot be reactivated even if you create a new customer account using the same email address.